Introduction
In today’s fast-paced digital age, shopping for furniture online has become increasingly popular. With the vast array of online stores offering unique styles, materials, and price points, it can be overwhelming to find the perfect place for your next purchase. Whether you’re looking for modern, minimalist designs or luxurious, statement pieces, there’s an online store tailored to your needs. This article explores the top 10 online furniture stores in the USA that are renowned for their quality and style, making your decision-making process easier.
We’ll break down the strengths of each store, including what kind of styles they specialize in, their return policies, shipping times, and customer service. Plus, we’ll answer common questions to help you make the most informed choice for your home furnishing needs. Finally, we’ll summarize all the information in a clear and concise table for easy reference.
1. Wayfair
Wayfair is one of the largest online furniture retailers in the USA, offering an extensive selection of furniture and home décor items for every room in your home. Wayfair’s catalog is vast, featuring pieces that range from budget-friendly to high-end. Their user-friendly website offers filters to help customers narrow down options by style, price, and material, ensuring you find the perfect item.
Style Focus: Modern, Contemporary, Traditional
Shipping: Free on orders over $35
Return Policy: 30 days
Customer Service: 24/7 customer support via phone and chat
2. West Elm
West Elm is famous for its sleek, modern, and eco-friendly designs. The brand specializes in contemporary, mid-century modern, and minimalist furniture that often incorporates sustainable materials like FSC-certified wood. While their prices are on the higher end, the quality and design speak for themselves.
Style Focus: Modern, Mid-Century, Minimalist
Shipping: Flat-rate based on order size
Return Policy: 30 days (non-customized items)
Customer Service: Phone and email support during business hours
3. Article
Article is a direct-to-consumer online furniture brand that specializes in modern furniture at relatively affordable prices. They focus on keeping their designs clean and timeless, offering a range of sofas, dining sets, and bedroom pieces.
Style Focus: Modern, Scandinavian
Shipping: Flat-rate, based on location
Return Policy: 30 days
Customer Service: Live chat, email, and phone support
4. CB2
CB2 is a sister brand of Crate & Barrel that targets a younger, more urban audience. Known for its trend-forward designs and high-quality materials, CB2 offers a range of stylish furniture, lighting, and home accessories at mid-tier prices.
Style Focus: Modern, Industrial, Glam
Shipping: White glove delivery on large items
Return Policy: 7 days for furniture returns
Customer Service: Phone and email support
5. Ashley HomeStore
Ashley HomeStore offers a vast selection of affordable furniture for the entire home. While they do have physical locations, their online store provides easy access to their entire inventory. Ashley furniture focuses on comfort and practicality, making it perfect for families or anyone furnishing an entire home on a budget.
Style Focus: Traditional, Transitional, Contemporary
Shipping: Varied by location and order size
Return Policy: 30 days
Customer Service: 24/7 online chat, phone support
6. Crate & Barrel
Crate & Barrel is synonymous with high-quality craftsmanship and timeless design. Whether you’re furnishing your living room, bedroom, or outdoor space, Crate & Barrel offers an impressive selection of durable, stylish pieces. Their focus on artisanal products makes them a standout in the market.
Style Focus: Modern, Contemporary
Shipping: White glove delivery for large items
Return Policy: 30 days
Customer Service: Phone and email support
7. IKEA
No list of furniture stores would be complete without IKEA. The Swedish giant is known for its affordable, easy-to-assemble furniture that appeals to a wide range of customers. Although IKEA’s primary strength lies in budget-friendly designs, they also offer more expensive options for those looking for better quality.
Style Focus: Scandinavian, Minimalist
Shipping: Based on weight and location
Return Policy: 365 days (unused items)
Customer Service: Phone and chat support
8. AllModern
AllModern is another branch of the Wayfair family, specializing in modern furniture designs. Their focus is on creating a curated selection of contemporary pieces at competitive prices, with an emphasis on sleek, minimalist styles.
Style Focus: Modern, Contemporary
Shipping: Free on orders over $35
Return Policy: 30 days
Customer Service: 24/7 online chat, email, and phone support
9. Burrow
Burrow is an online furniture store that blends form and function seamlessly. Their modular furniture, especially sofas, is designed for flexibility and ease of assembly, making it perfect for modern living. Burrow’s products are built with durability and sustainability in mind, using eco-friendly materials and minimal packaging.
Style Focus: Modern, Minimalist
Shipping: Free shipping
Return Policy: 30 days
Customer Service: Online chat, email, and phone support
10. Lulu and Georgia
Lulu and Georgia is an online store for those seeking trend-forward, high-end furniture pieces. Their collections often feature elegant, sophisticated items with a bohemian flair. While the prices are higher than many others on this list, Lulu and Georgia are known for their quality and attention to detail.
Style Focus: Bohemian, Eclectic, Modern
Shipping: Calculated at checkout
Return Policy: 60 days (non-customized items)
Customer Service: Phone and email support
Comparison Table: Top 10 Online Furniture Stores in the USA
| Store | Style Focus | Shipping | Return Policy | Customer Service |
|---|---|---|---|---|
| Wayfair | Modern, Contemporary | Free on orders over $35 | 30 days | 24/7 support |
| West Elm | Modern, Mid-Century | Flat-rate based on order size | 30 days | Phone, email support |
| Article | Modern, Scandinavian | Flat-rate, based on location | 30 days | Chat, email, phone |
| CB2 | Modern, Industrial | White glove for large items | 7 days | Phone, email support |
| Ashley HomeStore | Traditional, Contemporary | Varies by location/size | 30 days | 24/7 online chat, phone |
| Crate & Barrel | Modern, Contemporary | White glove for large items | 30 days | Phone, email support |
| IKEA | Scandinavian, Minimalist | Based on weight/location | 365 days (unused) | Phone, chat support |
| AllModern | Modern, Contemporary | Free on orders over $35 | 30 days | 24/7 chat, email, phone |
| Burrow | Modern, Minimalist | Free shipping | 30 days | Chat, email, phone |
| Lulu and Georgia | Bohemian, Eclectic | Calculated at checkout | 60 days | Phone, email support |
Common Q&A About Buying Furniture Online in the USA
Q: What should I consider when buying furniture online?
A: When buying furniture online, it’s crucial to measure your space carefully, read product descriptions thoroughly (including material and care instructions), and check reviews from other buyers. Also, ensure you understand the store’s return policy in case the item doesn’t work for your space.
Q: What is white glove delivery?
A: White glove delivery is a premium shipping service where items are delivered, assembled, and placed in your home by professionals. It’s often available for large or high-end furniture pieces.
Q: Is it safe to buy furniture online?
A: Yes, as long as you purchase from reputable online retailers with secure websites. Look for stores with positive customer reviews and clear return policies.
Conclusion
Choosing the right online furniture store in USA depends on your style preferences, budget, and the type of service you’re looking for. From Wayfair’s vast collection of affordable pieces to Lulu and Georgia’s chic, high-end offerings, these stores cater to various tastes and price points. Whether you prefer modern, minimalist designs or more traditional, cozy pieces, the above stores provide a wide selection of quality furniture. Happy shopping!
